SSM Health Smart Square Patient Portal: Features & Benefits (2024)

The SSM Health Smart Square Patient Portal is an online service that connects patients with their healthcare providers and provides them with convenient access to their own health records. The patient portal is a safe and easy way for patients to handle their medical information online. The SSM Health Smart Square Patient Portal facilitates patient management of their healthcare by providing convenient online access to their medical records, appointment scheduling, medication refill requests, encrypted communications, and online bill payment. In this post, we’ll take a look at what the SSM Health Smart Square Patient Portal has to offer, how to get started with it, and some of the most frequently asked questions that people have.

Features of SSM Health Smart Square Patient Portal

SSM Health Smart Square Patient Portal offers several features that enable patients to manage their healthcare needs more efficiently. Here are some of the key features of the platform:

1. Medical record access: Patients can access their medical records, including test results, immunization records, allergies, medications, and visit summaries.
2. Appointment scheduling: Patients can schedule, cancel, or reschedule appointments with their healthcare providers online. They can view available appointment times, select a convenient date and time, and receive appointment reminders.
3. Prescription refill requests: Patients can request prescription refills online, eliminating the need to call or visit their healthcare providers. They can also view their current medications and request renewals.
4. Secure messaging: Patients can communicate with their healthcare providers securely and conveniently through the patient portal. They can ask questions, request information, and receive responses from their healthcare providers.
5. Bill payment: Patients can view and pay their medical bills online using the patient portal. They can review their account balance, view their payment history, and make payments securely.

Overall, these features make it easy for patients to manage their healthcare needs on a single, secure platform. They can access important health information, communicate with their healthcare providers, schedule appointments, request prescription refills, and pay bills all in one place.

Benefits of using SSM Health Smart Square Patient Portal

There are several benefits to using the SSM Health Smart Square Patient Portal for both patients and healthcare providers. Here are some of the key benefits:

1. Improved communication with healthcare providers: The patient portal provides a convenient and secure way for patients to communicate with their healthcare providers. Patients can send messages to their providers, ask questions, and receive responses without the need for an office visit or phone call.
2. Better access to health information: Patients can access their medical records, including test results and visit summaries, through the patient portal. This enables them to stay informed about their health status and make more informed decisions about their care.
3. Time-saving and convenience: The patient portal allows patients to manage their healthcare needs online from the comfort of their own homes. They can schedule appointments, request prescription refills, view their medical records, and pay bills without the need to visit a healthcare facility or make phone calls.
4. Increased patient engagement and satisfaction: By giving patients access to their health information and enabling them to take a more active role in their care, the patient portal can increase patient engagement and satisfaction.
5. Cost-effectiveness: By reducing the need for office visits and phone calls, the patient portal can help reduce healthcare costs for both patients and healthcare providers.

Overall, the SSM Health Smart Square Patient Portal can help improve the patient experience by providing a convenient and secure way for patients to manage their healthcare needs, communicate with their healthcare providers, and access important health information.

How to sign up and use SSM Health Smart Square Patient Portal

To sign up and use the SSM Health Smart Square Patient Portal, follow these step-by-step instructions:

1. Visit the SSM Health website: Go to the SSM Health website at https://ssm.smart-square.com/v2/login?DB_OEM_ID=100&DB_ACCOUNT_TYPE=USERand click on the “Patient Portal” link at the top of the page.
2. Choose your location. Choose the SSM Health location where you receive your care.
3. Create an account. Click on the “Create Account” button and follow the prompts to create your account. You will need to provide your name, date of birth, and other identifying information to verify your identity.
4. 
5. Verify your email address: After creating your account, you will receive an email with a verification link. Click on the link to verify your email address.
6. Log in: Once you have verified your email address, you can log in to the patient portal using your username and password.
7. Use the portal’s features: Once you have logged in, you can use the portal’s various features, such as medical record access, appointment scheduling, prescription refill requests, secure messaging, and bill payment. Simply click on the appropriate link or button to access each feature.

To use the appointment scheduling feature, for example, click on the “Appointments” link and follow the prompts to select a date and time for your appointment. To request a prescription refill, click on the “Prescriptions” link and follow the prompts to submit your request.

If you have any questions or need assistance with using the patient portal, you can contact SSM Health customer support for assistance.

Also Read:

• SSM Smart Square Patient Portal
• SSM Smart Square Patient Portal Login

Frequently Asked Questions (FAQs)

Here are some frequently asked questions about the SSM Health Smart Square Patient Portal:

Q: What is the SSM Health Smart Square Patient Portal?

The SSM Health Smart Square Patient Portal is an online platform that allows patients to manage their healthcare needs, communicate with their healthcare providers, and access important health information.

Q: Is there a fee to use the patient portal?

No, the patient portal is a free service provided by SSM Health.

Q: Is my health information secure on the patient portal?

Yes, SSM Health takes patient privacy and security very seriously. The patient portal uses encryption to protect patient information and complies with all applicable privacy laws and regulations

Q: Can I use the patient portal to communicate with my healthcare provider in an emergency?

No, the patient portal is not intended for use in emergency situations. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Q: Can I access the patient portal from my mobile device?

Yes, the SSM Health Smart Square Patient Portal is mobile-friendly and can be accessed from any device with an internet connection.

Q: What if I forget my username or password?

If you forget your username or password, you can use the “Forgot Username” or “Forgot Password” links on the login page to reset your login information.

Q: Can I schedule appointments for multiple family members using the patient portal?

A: Yes, you can schedule appointments for multiple family members using the patient portal. Simply select the appropriate family member when scheduling the appointment.

Q: Can I view my child’s medical records on the patient portal?

Yes, parents or legal guardians can access their child’s medical records through the patient portal. However, access may be restricted to certain sensitive information, such as mental health records.

Conclusion

The SSM Health Smart Square Patient Portal is an excellent resource for improving patients’ ability to take charge of their own healthcare. Patients can take a more active role in their healthcare and have better communication with their physicians when they have access to their medical records, can make appointments, can request refills on medications, can use secure messaging, and can pay their bills online. The patient portal can be accessed for no cost and from any location providing internet service. Patients who sign up for and use the patient portal have an easier time managing their health care.